A cookie is a very small text file that a web server can store on a computer's hard drive tostore some information about the user. The cookie uniquely identifies the computer, and canonly be read by the website that sent it to the computer.

A cookie is not an executable file or a program and therefore cannot propagate or containa virus or other malicious software, nor can it be longer than 4,000 characters.

The sole purpose of using cookies is to remember the user's preferences (language, country ,login, characteristics of your browser, information about your use of our website, etc.). By remembering your preferences we will not have to, for example, ask you for your country every time you visit our website. We will know the characteristics of the computer you are using so that we can offer you a better browsing experience. Cookies can help our Web site distinguish a user's browser as a previous visitor and thus save and remember preferences that may have been set while the user was browsing the site, personalize home pages, identify which parts of a site have been visited or keep track of selections in a "shopping cart".

FLANKS may use cookies in order to recognize users who have registered and to be able to offer them a better and more personalized service. They may also be used to obtain information about the date and time of the user's last visit, measure some traffic parameters within the site itself and estimate the number of visits made, so that FLANKS can focus and adjust services and promotions more effectively.

Websites typically use cookies to obtain statistical information about their web pages. Please note that we collect data about your movements and use of our website as statistical data, not personal data. Types and purposes of cookies.

Below is a list of the cookies you may encounter on our website and a brief description of their purpose. Please be assured that none of them retain personally identifiable information about you. Some cookies personalize your visit, some remember your preferences, while others only provide us with visitor statistics.

The user can configure their browser to accept, or not, the cookies they receive or for the browser to warn them when a server wants to save a cookie or delete them from their computer.

You can find the instructions in the security settings in your web browser.

Examples:

• If you use Microsoft Internet Explorer, under the menu option Tools > InternetOptions > Privacy > Settings.
• If you use Firefox, under the menu option Tools > Options > Privacy > Cookies.
• If you are using Google Chrome, under the menu option Settings > Privacy
• If you are using Safari, under the menu item Preferences > Security

You can use the "Help" section on the toolbar of most browsers to change the settings on your computer, however, some features of our online services may not work or may be more difficult to access if you refuse all cookies.

Many browsers allow you to activate a private mode where by cookies are always deleted after your visit. Depending on the browser, this private mode may have different names, below you can find a list of the most common browsers and the different names of this "private mode":

• Internet Explorer 8 and above: InPrivate
• FireFox 3.5 and above: Private Browsing
• Google Chrome 10 and above: Incognito
• Safari 2 and above: Private Browsing
• Opera 10.5 and above: Private Browsing

Please read the help section of your browser carefully to learn more about how to activate"private mode". You will still be able to visit our website even if your browser is in "private mode", however, the user experience may not be optimal and some utilities may not work.

FLANKS thanks you for enabling cookies, this helps us to obtain more accurate data which enables us to improve the content and design of our website to suit your preferences.