At FLANKS we process the information provided by interested parties in order to provide information services on bank accounts through our online platform, as well as to send commercial communications to our customers.
The personal data provided will be kept for the time necessary to provide the requested service and for the legally established periods.
The legal basis for processing your data is, as the case may be, the data subject's consent, the performance of a contract or legitimate interest.
The processing of data for sending commercial communications to our customers and business contacts who have registered on our website is based on the legitimate interest established in the European Data Protection Regulation and the Law on Services for theInformation Society and Electronic Commerce. If you prefer not to receive these messages bye-mail, we will offer you the possibility of exercising your right to object to such processing.
The data will not be communicated to third parties unless legally obliged to do so.
Access credentials for online banking always come from the person concerned. Financial information is obtained from banks.
When the service is provided through client companies, the user will access the Flanks platform through their website, enter their online banking access credentials and Flanks will request authorisation to transfer the financial information to the client company, so that the latter can provide the user with the service they have requested. Flanks will keep the access credentials on its servers and they will never be communicated to the client company. In this case, Flanks does not process the identification data of its clients' users.
When the service is provided directly by Flanks to an end user, the end user will register on theFlanks platform and enter the online banking login credentials to have direct access to the financial information.
Any person has the right to obtain information about whether or not FLANKS is processing personal data concerning them.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, FLANKS will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
You may materially exercise your rights by sending an e-mail to email@example.com duly identifying yourself and expressly indicating the specific right you wish to exercise.
If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on your consent prior to its withdrawal.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can contact the Data Protection Officer, if appointed, or lodge a complaint with the competent Data Protection Supervisory Authority via its website: www.agpd.es.
When we need to obtain information from you, we will always ask you to provide it voluntarily by giving your express consent through the means provided for this purpose.
The processing of the data collected through the data collection forms on the website or other means will be included in the Register of Processing Activities for which FLANKS is responsible.
FLANKS treats data confidentially and adopts the appropriate technical and organizational measures to ensure the appropriate level of security for the processing, in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable regulations on Data Protection. Specifically, the Split platform is connected to the banks and uses the IT infrastructure of each bank, with its security parameters, allowing access to the existing information in the account and offering it in an aggregated form to the user.
However, FLANKS cannot guarantee the absolute invulnerability of the systems, and therefore assumes no liability for damages arising from alterations that third parties may cause in the user's computer systems, electronic documents or files.
If you choose to leave our website via links to websites that do not belong to our entity,FLANKS will not be responsible for the privacy policies of those websites or for the cookies that they may store on the user's computer.